We stand by our products 100% and genuinely want you to unlock the Kratom magic. We will make sure you are taken care of, no matter what. If you are unhappy with a product for any reason, please let us know.
If you wish to return a product for a full refund, it must be unused and in the same condition it was when you received it. We will accommodate full refunds within 30 days of your confirmed delivery date.
If any of your products are damaged in transit, let us know right away. Items damaged in transit are eligible for replacement at no additional cost (conditions apply). Send an email to support@corakratom.com and describe what happened. Please include at least one clear photo of the damaged product(s).
It is your responsibility to confirm that your country allows delivery and return shipment of your product(s). We are not responsible for any customs fees, duties, taxes, or other requirements outside the United States.
We need a heads-up to serve you best. To get in touch: support@corakratom.com
We will send you an email confirmation once we have received your return. From there, you can opt to receive a full refund to the original method of payment, or store credit.
Most refunds are processed within 5–7 business days. If you have not received your refund within that time, contact your bank or email us at support@corakratom.com.
Store credit equal to the full refund amount is usable immediately and does not expire.
Email: support@corakratom.com